Terms and Conditions - Carpet Clean
Welcome to our Carpet Clean services. Please read the following terms and conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
Service Agreement
Our Carpet Clean services include professional carpet cleaning, stain removal, and maintenance. We strive to provide high-quality services that meet your expectations.
Booking and Scheduling
- All bookings must be made through our official channels.
- We require at least 24 hours' notice for cancellations or rescheduling.
- Failure to provide adequate notice may result in a cancellation fee.
Payment Terms
Payment for services is due at the time of service completion unless otherwise agreed upon.
- We accept various payment methods, including credit cards and cash.
- All prices are subject to change without prior notice.
- Additional services requested may incur extra charges.
Service Guarantee
We are committed to delivering excellent service. If you are not satisfied with our work, please contact us within 48 hours for a resolution.
Liability
While we take utmost care in handling your property, we are not liable for any pre-existing damages or unforeseen issues that may arise during the cleaning process.
- Customers are responsible for securing fragile or valuable items prior to service.
- We are not liable for discoloration or damages caused by improper use of cleaning products.
Customer Responsibilities
To ensure the best results, customers should adhere to the following:
- Remove personal belongings from the carpeted areas before service.
- Inform us of any specific stains or areas of concern prior to cleaning.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be used solely for service-related purposes.
Data Protection
Your information will not be shared with third parties without your consent, except as required by law.
Termination of Services
We reserve the right to terminate services at our discretion if terms and conditions are violated.
- Non-payment or repeated late payments may lead to service termination.
- Abusive behavior towards our staff is grounds for immediate termination.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided.
Amendments
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting.
By using our Carpet Clean services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.